Press Ganey

Nurse Manager Resource Center

Welcome to the Nurse Manager Resource Center. It is my privilege to welcome you to this exclusive resource center dedicated to the nurse manager's role in the patient experience. This center serves a gateway to understanding the data, rChristy_Dempseyesearch, and tools you'll need to support your staff in providing Compassionate Connected CareTM.

Nurses are foundational to the patient experience. As nurse managers, you serve a critical role in the implementation of best practices that truly transform patient care. This resource center is to provide the education you need to maximize your Press Ganey resources.

I want to thank you for your hard work and daily dedication to reducing patient suffering.

 
Christina Dempsey
Chief Nursing Officer


Instructional Videos and Guides

Accessing Patient Experience Data   Patient Experience Data Basics
Navigating the Improvement Portal   Press Ganey Data 101
Video             Video
          
Quick Look at Quick Reports   Quick Reports Data
Video   Quick Guide   Scoring Guide
     
Performance Scorecard Basics  
Video   Quick Guide  
  Peer to Peer Networking
Accessing Patient Comments     Press Ganey Online Community
Video   Sign Up      Login
   

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Improvement Portal Training Resources
 

Contact Us for assistance with the Nurse Resource Center