Documentation

  • InfoTurn Technical Transmission Instructions (ITTI)
    The ITTI will guide you through the process of preparing and transmitting your customer data
  • OAS ITTI
    A quick reference ITTI for the Home Health CAHPS service.
  • Home Health ITTI
    A quick reference ITTI for the Home Health CAHPS service.
  • Hospice ITTI
    A quick reference ITTI for the Hospice service.
  • Clinical Trial ITTI
    A quick reference ITTI for the Patient Centered Medical Home service.  
  • Postal Addressing Standards (Pub. 28)
    The U.S. Postal Service guide to standardized address format.
    Special Note: Press Ganey’s import processes also handle special identification of County Road (CR, CRD, C R, C.R., C. R., CO RD, CO.RD., CTY RD, CNTY RD, CO. RD., RD, MCR) and State Route (SR, S R, S.R., S. R., ST RT, ST.RT., ST. RT.) beyond those listed in Pub. 28.